Symantec endpoint protection 11 clients not updating

10-Apr-2020 10:27

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I'm keeping tabs on a remote sever that is running Symantec Anti Virus Corporate Server 10.1.7.7001.

About a month ago, the Virus Definition File version date stopped updating and hasn't updated since - 3/26/2012 rev. The automatic update has continued to run everyday, downloading the latest definitions, but not updating the version date in the client. Sometimes it downloads an update successfully and other times it says the virus definitions are up to date.

The sysmantect forums are full of this stuff but a lot of the postings contain links back to documents that are not specific to End Point Protection Client.

It appears that I should be able to delete the older folders and all will be OK.

For information about how to configure client settings, see How to Configure Client Settings in Configuration Manager. Use the following sections for more information about the client settings that might require some information before you configure them.

A set of default settings is supplied with Configuration Manager.For System Center 2012 Configuration Manager SP1 and System Center 2012 R2 Configuration Manager only: Specify how frequently the following Configuration Manager clients download client policy: When you configure this setting as True or Yes, and Configuration Manager has discovered the user, Configuration Manager clients on computers receive applications and programs that are targeted to the logged on user.For more information about how to discover users, see the Configure Active Directory Discovery for Computers, Users, or Groups section in the Configuring Discovery in Configuration Manager topic.(332291 EN_Hotfix_3600) Issue: The Office Scan 11 Service Pack 1 package contains an older version of "Ofc CMAgent.exe".Solution: This hot fix updates the "Ofc CMAgent.exe" file to the correct version.

A set of default settings is supplied with Configuration Manager.For System Center 2012 Configuration Manager SP1 and System Center 2012 R2 Configuration Manager only: Specify how frequently the following Configuration Manager clients download client policy: When you configure this setting as True or Yes, and Configuration Manager has discovered the user, Configuration Manager clients on computers receive applications and programs that are targeted to the logged on user.For more information about how to discover users, see the Configure Active Directory Discovery for Computers, Users, or Groups section in the Configuring Discovery in Configuration Manager topic.(332291 EN_Hotfix_3600) Issue: The Office Scan 11 Service Pack 1 package contains an older version of "Ofc CMAgent.exe".Solution: This hot fix updates the "Ofc CMAgent.exe" file to the correct version.I have done some Googling but I cannot get a definitive answer certainly not from the Symantec KB. It has been provisioned to me with Symantec Endpoint Protection 11.0.62xxx CLIENT (not a definitions server) the directory C:\Program Files\Common Files\Symantec Shared\Virus Defs is 750MB IT doesn't contain directories so it is NOT a corrupt definitions server.